Question 1

How does Manga Dialog work?

Accepted Answer

Manga Dialog uses artificial intelligence to detect text in manga images (OCR), then translates it instantly into your language. The Chrome extension applies the translation directly on the page you're reading.

Question 2

What languages are supported?

Accepted Answer

We support translation from Japanese, Korean and Chinese to over 50 languages, including English, French, Spanish, German, Portuguese and many more.

Question 3

How to install the Chrome extension?

Accepted Answer

1. Create an account on our website. 2. Download the extension from the Chrome Web Store. 3. Sign in with your account in the extension. 4. Navigate to a manga site and click the translate button!

Question 4

What is a credit / page?

Accepted Answer

One credit equals one manga page translation. Each image analyzed and translated uses 1 credit. The number of monthly credits depends on your subscription plan.

Question 5

Can I change my plan anytime?

Accepted Answer

Yes! You can upgrade or downgrade your plan anytime from your dashboard. Upgrades are instant, downgrades take effect at the end of the current period.

Question 6

What happens if I run out of credits?

Accepted Answer

You can either wait for your monthly renewal, purchase additional bonus credits, or upgrade to a higher plan. Bonus credits never expire.

Question 7

Is my data secure?

Accepted Answer

Absolutely. All communications are encrypted with HTTPS. Images are not stored on our servers — they are analyzed in real-time then immediately deleted. Your personal data is protected in compliance with GDPR.

Question 8

Can I use the extension on multiple browsers?

Accepted Answer

Yes, your account is linked to your email. You can install the extension on as many Chrome browsers as you want and use the same account.

Question 9

How to cancel my subscription?

Accepted Answer

Go to your Dashboard → Manage subscription. You'll be redirected to the Stripe portal where you can cancel. You keep access until the end of the paid period.

Question 10

Do you offer refunds?

Accepted Answer

You have 14 days after each payment to withdraw: unused images are refunded ("Withdraw" button in My account › Billing). For any question: the Support area of your account or xtriontechnologie@gmail.com.

FAQ

FAQ